User Data
Deletion Policy.
Your right to be forgotten. We provide a transparent process for removing your information from our systems.
Last Updated: May 4, 2026
1. Overview
In accordance with international data protection regulations (including GDPR and CCPA), EXPEDIS AI respects your right to control your personal information. This page outlines the specific steps you can take to request the permanent deletion of your data from our records.
2. What Data Can Be Deleted?
Upon request, we will remove all personally identifiable information (PII) associated with your account or interactions, including:
- Name, email address, and phone number.
- Company details and project inquiry history.
- Communication logs from strategy consultations.
- Subscription preferences for our newsletter/blog.
3. How to Request Deletion
To initiate a data deletion request, please follow these steps:
- Send an email to contact@expedisai.com with the subject line "Data Deletion Request".
- Include the email address associated with your data in the body of the message.
- Our governance team will verify your identity to ensure security.
- Once verified, your data will be permanently deleted from our primary servers within 30 days.
4. Exceptions
Please note that we may be legally required to retain certain information for a specified period for financial, legal, or compliance auditing purposes (e.g., invoices for services rendered). In such cases, your data will be archived securely and restricted from any further use until it can be legally purged.
5. Confirmation
Upon completion of the deletion process, we will send a final confirmation email to your designated address. After this point, we will no longer have any record of your information in our active systems.
6. Contact Us
If you have any questions regarding our data retention or deletion practices, please reach out:
Email: contact@expedisai.com